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CAB Solution Profile

Whitewater & Outdoor-Tour Operators

Columbus's river and outdoor recreation create a uniquely local use case. CAB can connect reservations, waivers, capacity, guides and weather changes into one operations platform.

01 · The friction

What's slowing the business down

Outdoor operators run on capacity, safety and conditions that change daily. When bookings, waivers and staffing are disconnected, every exception becomes a phone marathon.

  • · Waivers are signed at check-in on paper or tablets that slow the line.
  • · Trip capacity and guide availability are tracked separately.
  • · Weather or water changes mean calling every customer.
  • · Group bookings need custom coordination by email.
  • · Guide schedules are posted in a group chat.
  • · Add-ons like photos aren't offered consistently.

02 · What CAB builds

One connected system

  • Capacity-aware booking

    Trips sell only up to guide, boat and safety limits.

  • Digital waivers

    Every participant signs before arrival, tied to the reservation.

  • Guide scheduling

    Guide assignments based on certifications and trip load.

  • Conditions workflow

    One action reschedules affected trips and notifies every guest.

  • Group coordination

    Group leaders manage their roster and waivers.

  • Day-of board

    Check-ins, missing waivers and trip status at a glance.

03 · Before → After

How the work changes

Before CAB

  1. Changing a trip means an afternoon of phone calls.
  2. Check-in lines wait on waivers.
  3. Guide schedules shift in a group chat.

With CAB

  1. Guest reserves a trip (Software)
  2. Waiver links sent to party (Automation)
  3. Capacity & guides checked (Software)
  4. Guides assigned (Human approval)
  5. Conditions change (Human approval)
  6. Affected guests offered new times (Automation)
  7. Check-in with waivers verified (Software)
  8. Photo add-on offered (Automation)

You stay in control: Staff decide when conditions require a change. · Staff verify participants on site. · Leads approve every assignment.

04 · The plan

Start small, then expand

  1. First move: Capacity-aware booking
  2. Trip types and capacity rules
  3. Waiver requirements
  4. Guide certifications
  5. Conditions-change workflow
  6. Payment and refund policies

Starting project range: $5,000–$20,000+

Possible improvements, not guaranteed results. Final scope and price are set in your Blueprint.