Home-Health Agencies

Home-health operations are a constant matching problem with real consequences. When availability, qualifications and geography are tracked separately, coordinators carry the whole system in their heads.

• · Caregivers text their availability to a coordinator.
• · Matching caregivers to clients happens in someone's head.
• · Call-outs set off a scramble of phone calls.
• · Credential expirations are tracked in a spreadsheet.
• · Families call the office to ask who's coming.
• · Visit documentation arrives late or incomplete.

• Availability portal

  Caregivers submit availability in one place instead of by text.

• Match recommendations

  Suggested caregivers based on qualifications, location, availability and continuity.

• Call-out coverage

  When someone calls out, qualified replacements are identified and contacted.

• Credential tracking

  Expiration alerts for licenses, certifications and training.

• Visit check-in

  Mobile check-in and visit notes tied to the shift.

• Family updates

  Appropriate visit updates for authorized family members.

You stay in control: A coordinator confirms or overrides every assignment. · Coordinators choose who to send. · Administrators decide scheduling holds.

1. First move: Availability portal
2. Caregiver and client data model
3. Matching rules and priorities
4. Call-out and exception workflow
5. Existing system integrations
6. Family and staff access levels

Starting project range: $10,000–$20,000+

Possible improvements, not guaranteed results. Final scope and price are set in your Blueprint.