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CAB Solution Profile

Auto-Repair Shops

CAB can build shop software that handles digital intake, inspection photos, repair approvals, technician queues and status updates — so customers stop calling and bays keep moving.

01 · The friction

What's slowing the business down

Auto shops lose hours to phone calls and approvals. When customers can't see what's happening, they call — and when approvals stall, bays sit idle.

  • · Customers call several times a day asking for status.
  • · Repair approvals happen by phone tag.
  • · Inspection findings are hard to show customers.
  • · Technician queues live on a whiteboard.
  • · Parts status is tracked on sticky notes.
  • · Declined repairs are never followed up.

02 · What CAB builds

One connected system

  • Digital check-in

    Drop-off details, concerns and contact preferences captured.

  • Photo inspections

    Findings with photos customers can understand.

  • Text approvals

    Customers approve or decline line items from their phone.

  • Technician queue

    Jobs prioritized by promised time, skill and parts readiness.

  • Parts status

    Parts orders tied to jobs with expected arrival.

  • Declined-work follow-up

    Timed reminders for repairs customers postponed.

03 · Before → After

How the work changes

Before CAB

  1. Service writers spend hours on status calls.
  2. Approvals wait on phone tag.
  3. Declined repairs are forgotten.

With CAB

  1. Customer checks in (Software)
  2. Tech inspects with photos (Human approval)
  3. Findings explained (AI)
  4. Estimate sent by text (Automation)
  5. Customer approves (Software)
  6. Parts ordered & tracked (Software)
  7. Status texts (Automation)
  8. Pickup & payment (Software)
  9. Declined repair reminder (Automation)

You stay in control: Writers decide what's communicated. · Writers set prices and recommendations. · You choose which reminders go out.

04 · The plan

Start small, then expand

  1. First move: Digital check-in
  2. Shop workflow from drop-off to pickup
  3. Inspection and estimate format
  4. Technician queue rules
  5. Shop system and supplier integrations
  6. Follow-up rules

Starting project range: $5,000–$20,000+

Possible improvements, not guaranteed results. Final scope and price are set in your Blueprint.